Customer Testimonials
It is easy for us to tell blow our own horn, or how efficient our orders are filled, or even how superior our products are, BUT this is not how we conduct business. From day one, our business has grown by word of mouth. It has been our faithful customers that have grown our business. We have surrounded ourselves with exceptional staff which have enabled us to keep growing a slow and steady pace.
Take a look and see what our resellers are saying about L&M:
"I believe you get what you pay for. If it is not quality, I don't want it and I don't want to sell it."
Richard Cady of Creations by Cady - Inver Grove Heights MN.
"THE QUALITY OF THE PRODUCT IS LONG REMEMBERED AFTER THE PRICE IS FORGOTTEN.......... there is always a market for quality."
Harvey Riche at Everything Scottish - Linville, NC
"We have not seen any products come out of Pakistan that are of a high quality. We have had some interest but none that have had us stock any of the products at this time. We are not concerned with products coming from Pakistan as we feel they are serving a different market, very cheap, substandard products."
Rauncie at Kinnaird Bagpipes & Reeds (www.kinnairdbagpipes.com)
L&M replies on an email, "you CAN count on L&M."
Mary Beth of Highland XPress replies: "Yes I know I can and you're always a delight to work with."
May 22, 2004
The last thing I want to do is give my competitors an advantage, like L&M Highland Outfitters. But I have to tell you, and everyone else, what a great company L & M is. The Kilt & Thistle at kilts.com prides itself on great customer service and terrific products. With L & M we have that, and then some. We use them exclusively for all of our leather products and always look forward to any new products they may bring to market.
